Odyssee Service Licenses
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Do I need to pay for extras too?
No. The only things you pay for are on this page. You only pay for the options you select.
How long is the subscription?
Subscriptions are yearly. You stop whenever you want. It’s that simple. You can add extra users all along your subscription.
Is support included?
Absolutely. A ticketing support is at your disposal from within the solution and you benefit from a live chat support during the first 3 months of your subscription to help you get acquainted with the software as fast as possible.
What do you mean by "Future updates are included"?
Most future updates containing new features will be released into the Odyssee Service solutions at no additional charge and made available to all users. Occasionally, premium features will be released that require an additional subscription. In these cases, you will be notified of these new premium features however you will not automatically be able to use it without a corresponding subscription.
Does it fit my business?
Odyssee Service is used by many different service companies. Thanks to its high level of industry specific configurations, Odyssee Service can be fully adapted to any service company managing field service technicians. More over, Odyssee Service is especially adapted to companies who want to manage their field service team using a planboard and scheduler. The real-time data communication between dispatchers and technicians will highly increase your produtivity and save you money.
What is 24/7 monitoring?
It means we monitor the health status of our solutions 24 hours/7 days per week, meanng "continuously". This is fully automated so you can relax and focus on service excellence. And oh yes, it is of course fully secured as well!
The Odyssee Service Mobile App is working both Online & Offline.