Effortless
Technician
Management
Software
Our mission is to support service organisations to reach the next service excellence level in every country of the world.
The easiest way to manage
your field service orders
Odyssee, the Powerful 360° Field Service Software Experience
EXPLORE OUR FIELD SERVICE SOFTWARE
Product features
Discover the rich features Odyssee Field Service has to offer to boost your service activity.
Installed Base
Keep all your customers, installations, the work order history and the manuals all together.
Warranties & Contracts
Align your SLA’s and contracts with your service operations. Never miss an arrival time or a periodic preventive maintenance anymore.
Planning & Scheduling
Perform better due to our data-driven decision making and machine learning strategies implemented in the smart scheduler.
Mobile Service App
Fix problems swiftly and document each intervention in no time. Available on iOS, Android and Windows Store.
Customer Portal
Let your customers make job requests where and when they want and allow them to follow up on all ongoing requests in real-time.
360° Dashboards & Reporting
Get the most out of your team and processes by getting insight from 360° dashboards and clear reporting.
Connect your back office
Connecting your back office with your field service Odyssee application
gives you end-to-end integration from order management to final invoice, avoiding data soiling, several versions of the truth and delays due to excessive batch management.
Trusted by 166+
customers
More than 7.96 Million working hours generated yearly
What our customers say
“It is of course a huge step when you transition from work orders to an automated system such as Odyssee. That already brought us a long way. And we notice that Odyssee keep innovating, that they think along and also develop continuously – that’s very important. We started in the “work order era”, and now find ourselves in a fully automated environment, which is, of course, a huge difference.”
Lars Vreeke
CEO – DIMIX
“40 technicians live in 15 Days, never dreamt it was possible.
Michel Gumz
Alpha Tech Systems AG, Germany
“Insights of Odyssee Field Service changed our field service business.”
Jan Feytens
Engie – Cofely, Belgium
“Odyssee offers a fantastic customer service. They really are at your service.”
Willem-Jan Verhoeven
Dimix, Netherlands
Pricing plan
Choose the right formula for your business
START
12€/month
Billed Annually
CRM & Installed Base
Parts management
Work order management
Planning
Mobile Service App
No Credit Card Required
CONNECT
22€/month
Billed Annually
Everything in START +
Integrations & connectors
Customer Portal
Bill of Material
Industry Dashboards
No Credit Card Required
TEAM
49€/month
Billed Annually
Everything in CONNECT +
Contracts & Warranties
Stock management
Checklists & SLA
Subcontractors
No Credit Card Required
ENTERPRISE
69€/month
Billed Annually
Everything in TEAM+
Multiple business units
Route optimization
Smart Scheduler
Extensive Dashboards
No Credit Card Required
From more tools,
more work…
…to one tool,
more time!
Maximise your field service potential