About Odyssee Service

About Odyssee

Odyssee develops field service management software.

We do it for a reason. We want to make life easier, more enjoyable and more reliable for mobile workers. Whether they are Service Managers, field service engineers or subcontractors.

This desire began with our own experiences as mobile workers. We incorporated what we learnt from discussions with other field workers, did extensive research and development and then innovated even further. Which brings us to today. And prepares us for the future.

Spread your Wings

This is our philosophy. As a company in a highly competitive market, Odyssee has spread its wings by constantly working and investing in new developments. We have build a revolutionary service platform to enable field service teams of today to work for tomorrow, by offering the best service features across different modules available in one single platform.
We also want to see you spread your wings. With our software you can reduce costs, increase service excellence, improve customer satisfaction and create new revenue streams.

Team

Cloud based mobile service oriented solution
Charles Convent

Charles Convent

CEO

Gert Roeckx

Gert Roeckx

Business Development Manager

Iuliana Baciu

Iuliana Baciu

Digital Marketing Manager

Magali Verstraete

Magali Verstraete

Administratief Management

Viresh Jaggan

Viresh Jaggan

Customer Support Manager

Olivier Dumont

Olivier Dumont

Software Architect

Stefan Oosterbos

Stefan Oosterbos

Customer Support

Freddy Verlinden

Freddy Verlinden

Project Manager

Z

Efficiency and Simplicity

At Odyssee, we guarantee you an excellent product and excellent service. We also guarantee you a low price. All this is possible because we use The Cloud. It is one of those technological tools which seem to be geared towards external service automation. Because it means you don’t need to invest in new servers. And you don’t need to perform complicated installations. You just subscribe to the Odyssee service. And start working. And of course, if you want to work offline? Tap! You can.

Integration with your ERP is just as easy. We developed the Odyssee plug-ins so you wouldn’t need to develop an understanding of programming. And if you do have questions? There’s no need to worry: we have answers.

“We want Service Companies to be ready for tomorrow. With Odyssee Service we help you to reduce costs, increase service excellence and create new revenue streams. Achieving service excellence means being ready for a service driven economy where customers don’t pay for a machine anymore but for the hours the machine works.”

Charles Convent, CEO

+32 2 513 48 19

“I’m helping Odyssee Service to spread its wings.”

Gert Roeckx, Business Development Manager Europe

“My target is to set up a clear commmunication channel with our users, so they know how to maximize the solution, are aware of new features and know all the ‘tips&tricks’ to improve their efficiency.”

Iuliana Baciu, Digital Marketing Manager

+32 2 513 48 19

“I’m keeping the administration and finances up to date. And I’m enjoying it:)”

Magali Verstraete, Administrative Management

“Build and maintain the system every day, having all our customers in mind. Always think to the most generic way to develop new functionalities and imagine what will be our customers’ needs of tomorrow. That’s a small description of my exciting job.”

Olivier Dumont, Software Architect

+32 2 513 48 19

“My task is to help customers and explain them how to use Odyssee Service in order to get the maximum out of it.”

Stefan Oosterbos
Customer Support

+32 2 513 48 19

“My task is to hold the customer a mirror and help them to find the best possible service solution. The Odyssee Service solution is an answer to all todays challenges. Seeing is believing!”

Viresh Jaggan, Customer Success Manager

+32 2 513 48 19

“A happy customer is golden. s a project manager I’m the glue between all the parties involved to deliver a highly succesfull Odyssee Service project.”

Freddy Verlinden, Project Manager

+32 2 513 48 19

Pin It on Pinterest