Think Tank

Time registration

Time registration

“Make your productivity insightful” The optimal use of the technicians’ time as well as that of the customer ensures customer satisfaction. Getting the job done properly and on time is what drives the operational efficiency of your service field force. Save time with...

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Spare parts management

Spare parts management

“Registration used parts – proper follow-up – optimal inventory” Field Service organizations invest a lot of money in parts and material. An optimized management of these spare parts leads to improved efficiency and cost savings. By improving the availability of spare...

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Workforce automation

Workforce automation

The delivery of field services usually results in much administration and paperwork, which in turn, is caused by the mobile business process. Filling in, correcting, checking and transferring of work orders or e-mails into the ERP system is a time-consuming process...

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Digital work orders

Digital work orders

Your field technicians lose much time filling in orders and reports. You have to wait until the invoice papers are signed and returned. Here is the mobile field service solution to increase your productivity: the digital work order! Powerful features, easy to use Your...

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Schedule & Dispatch

Schedule & Dispatch

For a service or maintenance oriented company, well managed and optimised field service planning is the key to success! The speed and quality with which you can react to customer requests helps to improve customer satisfaction and attract new customers. Fulfilling the...

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New Software Release: Work Orders & Timesheets

New Software Release: Work Orders & Timesheets

1)  In Work Orders in the Timesheets part, under the “Invoiced” tab, timesheets that have been approved by the customer will be flagged as “Signed by customer”   2)  It is now mandatory to fill a company when creating a timesheet   3)  Hour types can now be archived,...

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Field Service Planning Software in Action (Infographic)

Field Service Planning Software in Action (Infographic)

See the benefits of using a Field Service Planning Software : Dispatcher Planning a Service Order (the planner knows where the technicians are)  ->  Technician receives the job details (on his tablet)  ->  He goes to the customer  -> Start Work Order  ->...

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