Think Tank

The Psychology of Customer Happiness

The Psychology of Customer Happiness

From experience we know that customers need more than just a good service job to feel entirely happy. There are many more parts to the puzzle than simply doing the job. Customers want to be informed, they want to be heard and they want to feel in control...

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5 tips to get paid faster by your customer

If you are a field service company, you know your customers expect a timely and accurate service. But unfortunately, this does not automatically imply that they pay you in the same timely and accurate manner. Once the urgency gone, the need for a quick...

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How We Improve Odyssee Service in 2018

Service App, Hero App & SmartScheduler The Hero App just got released which is one of the steps we are taking this year towards a completely renewed and better Odyssee Field Service Software. We are focusing on improving the technology...

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How Service Software Pays Off Immediately

The first 6 months after the acquisition and introduction of a new service software is an exciting period. Employees get to know the new system step by step and begin to get used to the new work processes. The faster your employees settle in and the better...

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How a Work Order Software Can Help Your Business

How a Work Order Software Can Help Your Business

Paperwork is a thing of the past! A Work Order Software can help your day to day business operations, its ultimate goal being to help grow your organization. This cloud-based solution is needed to perform effectively your field services, while also incurring in a...

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