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Effortless
Technician
Management
Software

Our mission is to support service organisations to reach the next service excellence level in every country of the world.

The easiest way to manage
your field service orders

Odyssee, the Powerful 360° Field Service Software Experience

EXPLORE OUR FIELD SERVICE SOFTWARE

Product features

Discover the rich features Odyssee Field Service has to offer to boost your service activity.

Installed Base

Keep all your customers, installations, the work order history and the manuals all together.

Warranties & Contracts

Align your SLA’s and contracts with your service operations. Never miss an arrival time or a periodic preventive maintenance anymore.

Planning & Scheduling

Perform better due to our data-driven decision making and machine learning strategies implemented in the smart scheduler.

Mobile Service App

Fix problems swiftly and document each intervention in no time. Available on iOS, Android and Windows Store.

Customer Portal

Let your customers make job requests where and when they want and allow them to follow up on all ongoing requests in real-time.

360° Dashboards & Reporting 

Get the most out of your team and processes by getting insight from 360° dashboards and clear reporting.

Connect your back office

Connecting your back office with your field service Odyssee application
gives you end-to-end integration from order management to final invoice, avoiding data soiling, several versions of the truth and delays due to excessive batch management.

Trusted by 166+
customers

More than 7.96 Million working hours generated yearly

What our customers say

“It is of course a huge step when you transition from work orders to an automated system such as Odyssee. That already brought us a long way. And we notice that Odyssee keep innovating, that they think along and also develop continuously – that’s very important. We started in the “work order era”, and now find ourselves in a fully automated environment, which is, of course, a huge difference.”

Lars Vreeke
CEO – DIMIX

“40 technicians live in 15 Days, never dreamt it was possible.

Michel Gumz
Alpha Tech Systems AG, Germany

“Insights of Odyssee Field Service changed our field service business.”

Jan Feytens
Engie – Cofely, Belgium

“Odyssee offers a fantastic customer service. They really are at your service.”

Willem-Jan Verhoeven
Dimix, Netherlands

Pricing plan

Choose the right formula for your business

START

12€/month

Billed Annually

 CRM & Installed Base
Parts management
Work order management
Planning
Mobile Service App

No Credit Card Required

CONNECT

22€/month

Billed Annually

 Everything in START +
 Integrations & connectors
 Customer Portal
 Bill of Material
 Industry Dashboards

No Credit Card Required

TEAM

49€/month

Billed Annually

 Everything in CONNECT +
 Contracts & Warranties
 Stock management
 Checklists & SLA
 Subcontractors

No Credit Card Required

ENTERPRISE

69€/month

Billed Annually

 Everything in TEAM+
Multiple business units
Route optimization
Smart Scheduler
Extensive Dashboards

No Credit Card Required

From more tools,
more work…

…to one tool,
more time!

Maximise your field service potential

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