Odyssee Academy Sessions

Field Service Academy Sessions

Learn how to prepare, implement and roll out an Odyssee Mobile project. Discover how you can service your internal users and take full advantage of your field force automation by managing your available data. All modules are open for both technical and non-technical profiles. However, all modules are very specific to provide you with hands-on skills that you can use when going back to the office.

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All modules are 1000 euro (with up to 10 attendants). If a project is signed, you pay only 500 euro. Most modules take half a day.

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Participants who acquire specific skills can participate to an exam to get certificated. Please contact us for more information.

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Some of these modules are not Odyssee software specific. Module A and F are interesting for anyone who wants to set up a field force automation project, regardless of the software used.

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All Odyssee Academy courses taught in English or in Dutch.

Module A

Best practices for a Field Service project management and roll out

Speaker: Charles Convent (CEO)

Price: 1000 eur/500 eur

Target audience: general business, IT (no prior technical knowledge required)

Prerequisites: none

Duration: 2h30

Learning Goals: this module is a must-do experience for all people involved in your field force automation project: IT development and IT helpdesk, end-users and last but not least business sponsors. At the end, you will receive a typical project plan and roll out scheme and know which step to take when so you handle a field force project from beginning to successful roll out.

Course outline:

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Defining the blueprint

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Defining the master data

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Integration of data

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Data check

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UAT

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Training sessions for super users, back office people and mobile users

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After care

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Change management

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Define your team, super users, stakeholders

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Hardware choices

Level A certification is awarded to all participants taking the Module A exam.

Talk to us about your needs!

We love to help you and explain how Odyssee Service can boost your activity. We’re just a phone call away.

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